Hello, I'm

Samer Murrar
Techno-Functional ICT Expert

M.Sc. in Computer Science

IT Project Manager | AI & ML Researcher | University Lecturer
Bridging industry practice with academic research in software development, automation, and intelligent systems.

About Me

Building bridges between technology, business, and academia

Professional Overview

Techno-Functional Specialist in IT Business Applications with 20+ years of progressive experience in software development, IT project management, and operations leadership across Jordan, UAE, Saudi Arabia, Kuwait, and India. I hold an M.Sc. (2024) and B.Sc. (2004) in Computer Science from Applied Science Private University.

I lead end-to-end delivery of enterprise software and automation initiatives, including portals, ERP, CRM, RPA, BI, and system integrations. My expertise spans IT operations management, strategic planning, process optimization, and developing comprehensive ISMS policies and IT governance frameworks. I have successfully managed cross-functional teams and delivered complex projects across multiple industries including automotive, real estate, hospitality, and government sectors.

As an active researcher in AI and machine learning, I specialize in NLP, transformers for domain-specific text classification, and intelligent transportation systems. My research has been published in IEEE Access, internationally indexed journals, and presented at major IEEE conferences. Recently, I led the "Visionaries" team to 1st place at the IEEE IHTC 2024 Hackathon in AI-enhanced weather forecasting.

Currently, I serve as IT Project Manager at Omicron Solutions, and Part-time Lecturer in the Data Science & AI Department at Applied Science Private University, bridging industry practice with academic research.

20+ Years Experience
50+ Projects Delivered
6 Research Publications
2 Essay Competitions
Samer Murrar - IT Project Manager

Professional Experience

A journey of continuous learning and innovation

Dec 2024 - Present

Part-time Lecturer

Applied Science Private University | Amman, Jordan

Teaching Python programming and Machine Learning courses in the Department of Data Science and Artificial Intelligence, focusing on practical, project-based learning.

Python Machine Learning Data Science Teaching
May 2024 - Present

IT Project Manager

Omicron Solutions | Amman, Jordan

Lead planning and delivery of multiple software projects. Took over Operations Management role for 4 months, handling day-to-day operations, team workload, and resource allocation. Built company's ISMS Policies & Procedures and restructured project processes. Set up project governance with status meetings, dashboards, and risk management.

Project Management Azure DevOps Agile Team Leadership
Jan 2023 - May 2024

Solution Consulting Director

Cyborg Automation Hub | Amman, Jordan

Led Solutions Consulting function across Jordan, Saudi Arabia, UAE, Kuwait, and India. Managed presales lifecycle: requirement analysis, solution design, effort estimation, and proposal preparation. Designed automation roadmaps using SS&C Blue Prism, SugarCRM, and AI/voice bot technologies.

Pre-Sales Solution Architecture Blue Prism RPA SugarCRM Azure DevOps
Aug 2021 - Sep 2022

Project Manager

Omicron Solutions | Amman, Jordan

Managed Application Development & Support Services for Ministry of Tourism and Antiquities (Jordan) and Majid Al Futtaim Malls (UAE).

Project Management Agile Stakeholder Management Team Leadership Azure DevOps
Nov 2012 - Jun 2021

Senior Specialist Business Applications

ALFAHIM Group | Abu Dhabi, UAE

Worked as a technical expert and applications architect to develop various business applications related to Microsoft platforms, services solutions, and sales portals for automotive, real estate management, and hospitality subsidiaries.

C# SQL Server Azure SharePoint ERP CRM Automotive Business Real Estate Business
Sep 2010 - Nov 2012

IT Technical Lead & Acting IT Manager

United Al Saqer Group | Abu Dhabi, UAE

Supervised business application team, development and programming team, and system administration team supporting diverse operations across automotive, real estate, hospitality, and financial subsidiaries.

IT Management Team Leadership Business Applications System Administration Automotive Business Real Estate Business
Mar 2008 - Sep 2010

Senior Software Developer

Al Fara'a Group "Unibeton Ready Mix" | Abu Dhabi, UAE

System analyst and development team leader for automation of company operations, SharePoint implementation, and ERP implementation (Dynamics AX 2009).

SharePoint Dynamics AX System Analysis ERP Implementation
Jun 2006 - Mar 2008

Team Leader / System Analyst

Technical Dimension for Information Technology | Amman, Jordan

System analyst and VB .NET programmer for advanced ERP modules and road planning & design systems using AutoCAD API.

VB.NET ERP Development AutoCAD Crystal Reports System Analysis
Apr 2005 - May 2006

Software Developer

Pioneers Technology Software | Amman, Jordan

C# and VB .NET programmer in ASP .NET, Windows, and smart device application templates.

C# VB.NET ASP.NET Smart Devices
Oct 2004 - Mar 2005

Teacher Assistant and Lab Supervisor

Applied Science Private University | Amman, Jordan

Assisted in teaching Data Structures and C++ lab sessions. Supported lab operations and guided students.

C++ Data Structures Teaching Lab Management

Skills & Expertise

Technical and professional competencies

Operations & Executive Management

Operations Management Strategic Planning IT Governance Resource Management Process Optimization ISMS & Compliance Vendor Management Budgeting & Cost Control

Project Management

PMP Certified Agile Scrum BPMN Requirements Management Team Leadership Time Management Conflict Management

Programming & Development

Python C# VB.NET JavaScript HTML/CSS ASP.NET Java C++

Database & Data Science

SQL Server T-SQL SSRS Database Design Machine Learning Data Analysis NumPy Pandas

Enterprise & Cloud

Microsoft Dynamics AX SharePoint Azure Azure DevOps Power Platform AuraQuantic

Core Competencies

IT Project Management & Team Leadership Strategic Planning Solution Architecture & Pre-Sales Consulting IT Governance & ISMS Implementation Machine Learning & NLP Research Enterprise Application Development (ERP/CRM) Database Design & SQL Development RPA & Business Process Automation Azure Cloud & DevOps Implementation Agile & Scrum Methodologies Requirements Analysis & System Design Software Development Life Cycle (SDLC) Vendor & Stakeholder Management Teaching & Academic Research AI & Intelligent Transportation Systems Change Management & Process Optimization

Education & Certifications

Academic background and professional credentials

2022 - 2024

Master of Computer Science (M.Sc.)

Applied Science Private University

Specialized in Natural Language Processing and Machine Learning. Research focused on transformers for domain-specific text classification, GPS trajectory analysis, and transportation mode prediction.

2017

Project Management Professional (PMP)

Project Management Institute

Internationally recognized professional designation covering project initiation, planning, execution, monitoring, controlling, and closing.

2014

Microsoft Certified Professional

Microsoft

Administering Microsoft SQL Server 2012/2014 Databases - Database installation, maintenance, configuration, and security.

2013

Querying Microsoft SQL Server

Microsoft

Advanced SQL Server querying, database administration, and implementation for enterprise systems.

2021

BPMN & Application Builder

AuraQuantic

Business Process Modeling Notation and digital platform for building unlimited processes and applications.

2020

Python for Data Science & ML

Udemy

Comprehensive bootcamp covering NumPy, Pandas, Matplotlib, Seaborn, Scikit-Learn, TensorFlow, and Machine Learning.

2001 - 2004

Bachelor of Computer Science

Applied Science University

Specialized in programming with focus on OOP, analysis, design, networking, security, web and database. Ranked 9th in graduating class. Member of Student Council 2003/2004.

Research & Publications

Academic contributions and achievements

Research Interests

Natural Language Processing Machine Learning GPS & Transportation Analytics AI in Weather Forecasting Domain-Specific Text Classification

Published Papers

Transformers for Domain-Specific Text Classification: A Case Study in the Banking Sector

S. Murrar, F. M. Alhaj, F. Almasalha, M. H. Qutqut

IEEE Access, vol. 13, pp. 115063-115078, 2025

DOI: 10.1109/ACCESS.2025.3585164

Machine Learning Algorithms for Transportation Mode Prediction: A Comparative Analysis

Murrar, Samer, Fatima Mustafa Alhaj, Mahmoud Qutqut

Informatica 48.6 (2024)

DOI: 10.31449/inf.v48i6.5234

A Comparative Analysis of Goal-Oriented Requirements Engineering and Model-Based Systems Engineering Frameworks

S. AlHajHassan, S. Murrar, A. Samhan, M. Odeh, A. Elrashidi

2024 25th International Arab Conference on Information Technology (ACIT), Zarqa, Jordan, 2024

DOI: 10.1109/ACIT62805.2024.10877034

Identifying Travel Modes Using GPS Trajectories: A Short Review

S. Murrar, M. H. Qutqut, F. Al-Haj

2024 6th International Conference on Communications, Signal Processing, and their Applications (ICCSPA), Istanbul, Turkiye, 2024

DOI: 10.1109/ICCSPA61559.2024.10794351

An Enhanced Approach for Realizing Robust Security and Isolation in Virtualized Environments

Abuleil, Rawan, Samer Murrar, Mohammad Shkoukani

International Journal of Advanced Computer Science & Applications 14.11 (2023)

DOI: 10.14569/ijacsa.2023.0141129

Secure and Isolated Computing in Virtualization and Cloud Environments: A Systematic Review

Mohammad Shkoukani, Samer Murrar, Rawan Abu Lail, Khalil Yaghi

Journal of Theoretical and Applied Information Technology 102.3 (2024)

Honors & Achievements

Nov 2024

1st Place - IEEE Region 8 AI in Enhanced Weather Forecasting

IEEE IHTC 2024 Hackathon

Led the "Visionaries" team from Applied Science Private University; ranked first among teams from 10 countries in the Climate Challenges competition.

Read More
Jun 2025

Judge - IEEEDuino Hardware Contest Finals

IEEE EUROCON 2025

Served as judge for IEEE Region 8 Student Hardware Contest Finals at the 21st International Conference on Smart Technologies.

2024

Speaker - IEEE IHTC 2024 & ACIT 2024

International Conferences

Presented research at IEEE International Humanitarian Technologies Conference (Italy) and 25th International Arab Conference on Information Technology (Jordan).

2023

Overleaf Thesis Template Creator

ASU Master's Thesis Template (v1.4)

Created a LaTeX template for ASU master's theses, based on the official thesis preparation guide.

2024

Embassy of Thailand - Essay Writing Competition

Jordan

Participating in the Essay Writing Competition for Jordanian University Students.

May 2023

Umniah - Essay Writing Competition

Jordan

Participating in the 4th Umniah Writing Competition 2023, a distinguished event designed for Jordanian university students.

Read More
Jul 2017

Certificate of Appreciation

ALFAHIM – UAE

In recognition of exceptional effort for configuration and delivering the EDMS project (Fully in-house developed) with zero cost.

2004

B.S. Degree in Computer Science - Top Student

Applied Science University – Jordan

Earned a B.S. Degree in Computer Science, graduating with a very good grade and ranking among the top students in the department.

2003

Best Graduation Project Award

Applied Science University – Jordan

Awarded a certificate for graduation project "E-SQL" being one of the college's best projects of the year.

2003/2004

Student Council Member

Applied Science University – Jordan

Member of the student council of Applied Science University for the year 2003/2004.

Get In Touch

Let's discuss your next project

Location

Amman, Jordan

Google Scholar

Google Scholar Profile

ResearchGate

ResearchGate Profile